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Tennessee Server Permit Program: Enhancing Responsible Alcohol Service Through AIM to Serve Training Program

Introduction

In the state of Tennessee, responsible alcohol service is a top priority to ensure the safety and well-being of its residents and visitors. The Tennessee Server Permit Program, along with its AIM to Serve contribution, plays a crucial role in achieving this goal. In this blog, we will delve into the Tennessee Server Permit Program, the AIM to Serve initiative, and their collective contribution to fostering responsible alcohol service and sales within the state.  

The Tennessee Server Permit Program: An Overview

The Tennessee Server Permit Program is a state-mandated training program designed for individuals working in the alcohol service industry. It is administered by the Tennessee Alcoholic Beverage Commission (TABC) and aims to equip servers, bartenders, and other alcohol-serving professionals with the knowledge and skills necessary to promote safe and responsible alcohol consumption.  

Key Objectives of the Program:

Responsible Service: The primary aim of the program is to instill a culture of responsible alcohol service. This includes recognizing signs of intoxication, checking IDs to prevent underage drinking, and knowing when to refuse service. Legal Compliance: Servers are educated on Tennessee's alcohol laws and regulations, ensuring that they understand the legal requirements of alcohol service. This knowledge helps establishments avoid legal issues. Reducing Alcohol-Related Incidents: By arming servers with the tools to identify and address potential issues, the program contributes to a safer environment for patrons and the community at large. Enhancing Knowledge: AIM to Serve, a significant component of the program, enriches participants' understanding of responsible service practices.    

AIM to Serve: A Significant Contribution

AIM to Serve is an integral part of the Tennessee Server Permit Program that focuses on elevating the quality of alcohol service training. Here are some key features of AIM to Serve: Advanced Training: AIM to Serve goes beyond the basics of responsible alcohol service. It offers advanced training modules that delve deeper into the nuances of serving alcohol responsibly. Interactive Learning: The program utilizes interactive training methods, such as role-playing and scenario-based exercises, to enhance participants' understanding and practical skills. Empowering Servers: AIM to Serve empowers servers with the knowledge and confidence needed to make informed decisions regarding alcohol service, ultimately reducing the risk of overconsumption and related incidents. Ongoing Education: The program encourages continuous learning, with updates and refreshers to ensure that servers stay current with best practices in responsible alcohol service.  

The AIM to Serve Contribution

AIM to Serve contributes significantly to the Tennessee Server Permit Program by elevating the quality of training and promoting a culture of responsibility within the alcohol service industry. It empowers servers and bartenders to become effective gatekeepers of responsible alcohol service, ensuring that patrons enjoy their experience in a safe and controlled environment.  

How to Participate

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Participating in the Tennessee Server Permit Program and AIM to Serve is a straightforward process:

Apply for the server permit through the RLPS system:  Each server is required to apply with the TABC prior to taking the server permit class.  This application will provide each student with an RLPS number that is issued by the state.  This RLPS number will be given to Aim To Serve in the sign up process when registering for the server permit training. Register for Training: Individuals interested in obtaining a server permit and AIM to Serve certification can register for training through the Aim to Serve website, abcpermits.com. Attend Training online or in-person classes: Attend the required training sessions, which cover responsible alcohol service, state laws, and AIM to Serve advanced training. Pass the Exam: After completing the training, participants must pass an exam to demonstrate their knowledge and competency. Receive Certification: Upon successful completion, Aim To Serve will submit their scores to the Tennessee Alcoholic Beverage Commission.  Participants receive their server permits within a 24-48 business hour period on the new MY TN Wallet and AIM to Serve certification, allowing them to work in establishments that serve alcohol.  

Conclusion

The Tennessee Server Permit Program, complemented by the AIM to Serve initiative, is a vital component of responsible alcohol service in the state. Through this program, servers and bartenders are equipped with the knowledge and skills needed to ensure the safety of patrons and the community. AIM to Serve's contribution elevates the quality of training, empowering alcohol-serving professionals to be guardians of responsible alcohol service. As Tennessee continues to prioritize responsible alcohol practices, the Server Permit Program and AIM to Serve play a pivotal role in achieving this important goal.

Tips to Keep a Safe Bar Environment on Busy Holidays

[et_pb_section fb_built="1" admin_label="Section" _builder_version="4.16" global_colors_info="{}"][et_pb_row _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text admin_label="Text" _builder_version="4.19.4" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"] It is no secret that we Americans like our drink and the statistics for alcohol consumption say we drink on average 27% more on a holiday. Pubs, bars, and restaurants provide a fun place to enjoy the holiday spirit and it remains the responsibility of businesses in the hospitality industry to keep their customers safe. Excessive drinking can lead to verbal arguments that can quickly escalate to physical altercations and more problems once your patrons get on the road. No one wants to think about the scary stuff when they are enjoying a drink but as the owner or manager of a nightclub or restaurant, you have to think through every scenario and prepare your staff for them.

7 Things to Consider to improve bar safety during busy holidays

The alcohol consumption statistics for America say that men drink about 3.8 drinks at a regular bar and up to 6 drinks at an open bar. Women usually average 3.1 drinks and this can go up to 4.6 drinks at an open bar. On holidays, the national average will get bumped up. These statistics encapsulate why holidays can be good for business but tough on the staff. Here are some specific measures with supporting data to maintain a safe bar environment on busy holidays in America:

1. Staffing and Crowd Control for a Safe Bar

Ensure you have an adequate number of well-trained staff members to handle increased crowds during holidays. In anticipation of larger crowds during holidays, bouncers may collaborate with bar management to install additional security measures. This could involve hiring extra bouncers, deploying temporary metal detectors or bag checks at the entrance, or setting up surveillance cameras to enhance security and deter potential incidents. Bouncers are trained to quickly respond to any disturbances or conflicts that arise. During holidays, when tensions may be higher, bouncers maintain constant communication with each other and the bar staff using radios or other means. This ensures swift intervention and resolution of any issues that may jeopardize crowd control. Bouncers should have had training in how to approach people in a non-threatening way. The training helps them detect early signs of negative behavior and also learn both criminal and civil laws applicable and the limits of force they can use.

Spiked drinks - watching out for suspicious behavio

You might have the safest bar in town but anything can happen in a crowded, dimly lit space. It is not possible for the bartender and servers busy with a demanding clientele to keep a watch for suspicious behavior. Drinks can get unattended, a busy bartender can leave a drink in front of a customer and move on without the customer noticing. Once again, the industry statistics say 4 out of 5 victims are women and usually below the age of 24. It is essential on a holiday to have additional security staff. All staff should be educated to recognize the symptoms of spiking which can include confusion, nausea, slurred speech, memory loss, and unconsciousness. It can rapidly escalate within 10 minutes of having a spiked drink.

3. Designated Driver Programs

Promote designated driver programs to encourage responsible drinking. According to the Centers for Disease Control and Prevention (CDC), approximately 10,142 people died in alcohol-impaired driving crashes involving a driver with a blood alcohol concentration (BAC) of 0.08% or higher in 2019. According to the National Highway Traffic Safety Administration (NHTSA), holidays often see a spike in drunk driving incidents. Provide your staff with responsible beverage service training, such as the Aim To Serve program in Tennessee and California. Aim To Serve is far superior in customer satisfaction than TIPS (Training for Intervention ProcedureS) or ServSafe Alcohol. The ServSafe Alcohol training program is developed by the National Restaurant Association, while the Aim To Serve program is developed by leaders in their fields of expertise and the responsible sale or service of alcohol. These programs teach techniques to prevent intoxication and handle difficult situations. One of the best parts of the Aim to Serve Program is that you can opt for either ABC Permits online training (for those who like to learn at their own pace) or ABC Permits classroom training for a more hands-on experience. We also have a California Responsible Beverage Service Training (RBS) Program. In this program, you’ll learn all you need to know about responsible alcohol service and how to safely serve alcohol to customers. According to a study published in the American Journal of Preventive Medicine, establishments with certified responsible beverage service training programs had a 57% reduction in the likelihood of a patron leaving highly intoxicated.

5. Monitoring Intoxication Levels

Train your staff to monitor patrons' intoxication levels and intervene when necessary. The National Institute on Alcohol Abuse and Alcoholism (NIAAA) recommends using observable signs like slurred speech, impaired coordination, and changes in behavior to identify intoxication.

6. Offering Non-Alcoholic Options

You don’t want your client’s designated driver sitting morosely while his or her buddies are getting tipsy. Provide a variety of non-alcoholic drink options for patrons who choose not to consume alcohol or are designated drivers. The NIAAA reports that offering non-alcoholic alternatives can help reduce alcohol consumption and promote responsible drinking.

7. Get Liquor Liability Coverage

If your establishment serves alcohol, liquor liability coverage is advisable. In many jurisdictions, businesses that serve alcohol are legally required to have liquor liability insurance. Alcohol-related incidents can result in substantial financial losses for businesses, including medical expenses, property damage, or legal fees. Liquor liability coverage encourages businesses to implement effective risk management practices. Insurers often assess the establishment's safety protocols, staff training, and responsible serving practices before providing coverage. This promotes a safe bar environment, as businesses strive to reduce the likelihood of incidents and claims. Implementing these measures can significantly contribute to a safer bar environment, particularly during busy holidays when alcohol-related incidents tend to increase. [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

How to get an ABC License for Your Business to Sell Alcohol Legally

[et_pb_section fb_built="1" admin_label="section" _builder_version="4.16" custom_padding="||2px|||" global_colors_info="{}"][et_pb_row admin_label="row" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" custom_padding="||0px|||" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text admin_label="Text" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"] An Alcohol Beverage Control license gives an establishment like a restaurant or bar the ability to serve alcohol to customers. The process of applying for a business license can be confusing or daunting for many new business owners, and as a result, they may never apply for one. What is an Alcohol Beverage Control License? In this article, we'll explain what it is and walk you through the process all the way through to submitting your ABC license application. What is an Alcohol Beverage Control license? This is the first thing you need to understand. You are legally allowed to sell alcohol from your establishment with this license. There are two general groups of licenses: On-Sale or Off-Sale. The type of alcohol determines the category of the license. On-sale refers to alcoholic beverages that are consumed on the premises where they are purchased, like a bar, while off-sale refers to prepackaged beverages that are not available for consumption on the premises where they are purchased, like a convenience store. Minors are not allowed on-premises in each category. What alcohol is sold is specified by the other part of the category. Typically, "general" means that all alcohol, including distilled spirits, is sold. The limit for beer and wine is either beer and wine or just wine. Your first task will be to figure out what you intend to sell, as there are 80 different types of licenses you can apply for. Type 41 On-sale Beer & Wine license holders may sell beer and wine on their premises, even if minors are present. An example of this would be a restaurant. It allows for brandy, rum, and liqueurs to be used in cooking only. The Department of Alcohol Beverage Control provides a handy roadmap of the process of applying for your ABC license. How to file the ABC application The local ABC office can provide you with basic information on the business, the license you want to apply for, and the correct forms to apply for your license before you even apply. If you wish to merely transfer a current license to a new owner, this will kick off the application process by identifying zoning, establishing an escrow, or starting a Notice of Intended Transfer. The next step is the notification step. How notification works after applying for your ABC License. A copy of your application will be sent to local officials where the establishment is located. This will include the police department, city hall, and zoning if you are in a city. This will be sent to the county supervisors, sheriff's department, and district attorney if your establishment is on county property. The most common setbacks when applying for a license are:
  • If created, this would be a public nuisance.
  • Would increase crime in the area.
  • Violate any zoning laws.
  • The area is not safe or it has too many licenses and would not be beneficial to the public.
If item 4 above is the case, your City Council or Board of Supervisors has 90 days to determine this and notify the ABC. If the City Council or Board of Supervisors does not make a decision within (generally) 90 days, and the applicant demonstrates to ABC that it would be in the public interest, then ABC may issue the license. The Business Alcohol License Investigation The first visible sign to the public that businesses have applied for an ABC license is this. ABC undertakes a comprehensive investigation to determine if the application and the premises are eligible for a license, as required by law. The issue of a license can be objected to by anyone. Generally, a written protest must be filed in writing within 30 days of either of the following events:
  • The date when public notice of application is first posted on premises
  • The date of the first posting of the public notice of application on the premises, website, or other location. of the premises
  • The applicant must submit the Notice of Intention to Engage in the Sale of Alcoholic Beverages to persons living within a 500-foot radius of the premises
The Department may issue an Interim Operating Permit to ABC if a retail license application has been contested and the department has recommended approval of the license. An application is generally ineligible if:
  • The applicant provided false information on the application
  • Any of the applicants are found to have a disqualifying criminal background
  • If the person has a history of persistent inebriation, they aren't the rightful owner, or they aren't at least twenty-one years old
  If any of the following scenarios apply, the location may be unsuitable for a license:
  • The location of the proposed development is too close to a school, church, hospital, playground, nonprofit youth institution, or residence, and would cause disruption to the facility or residents.
  • The location is not serving the public good because it is in a high-crime area.
  • Zoning for alcohol sales is not appropriate for your establishment.
You may be restricted in how you can use your license based on the investigation and your application if there are some special licensing conditions. Application responsibilities include: The applicant is responsible for submitting all required information for the application and any additional information the ABC asks for. The applicant is generally responsible for notifying all residents in a 500 ft radius by posting the notification of application in the newspaper and getting the zoning permits from the local government. Application Process The application document is what we need to find and download. We have found consistent results finding the ABC licensing documents and specific requirements in each state with a specific google search, "alcohol business license (your state name)." Once you begin your alcohol license, you will likely need to know the structure of your business before beginning the application process, which is broken down by business type. Let's examine a typical application:
  • Name and license type are both required.
  • You typically start with your personal name if you are a sole proprietor, LLC, or corporation.
  • Next, you'll usually need to determine the license type you intend to apply for and the license transaction type, e.g. new, renewal, or transfer.
  The cost of a license and location information The location information for the applicant location or a temporary permit requested for transfers tends to come next in the process. The costs associated with the license type on the application are typically somewhere near the end or at the top of the alcohol sales and service business license application for your state. Criminal Background Checks A criminal background check is a check done on an individual's criminal history. In most states, there is a section for disclosing any disqualifying felony convictions. If the criminal punishment is served in county jail, it is a misdemeanor. If it is served in state prison, it is a felony. A rehabilitated felon may still be granted a license by the ABC. Just don't lie on the application. If this is a transfer application with the same location but there is a change in ownership in the process, the transferror's information will be required so have that ready. Financial Info on the ABC Business License Usually a section within the application asks for financial information related to the purchase or transfer of the business including escrow, landlord, accountant, and leasing points of data that are required to move forward. Sign, Print, and Submit or Mail The applicant will need to certify all the information on the application is true and correct to the best of their knowledge. You will need to print this application out and sign it. There will be submission instructions on the webpage where you downloaded the application or on the ABC application itself. Final Things to Keep in Mind Although the process of obtaining an ABC license can be complex, it will likely be worth it to increase revenue for your restaurant, bar or other venue. If you have all the necessary documents and your application is not contested, the entire process generally takes 60-90 days. The ABC business application process can take more than 6 months and can be arduous if there is a need to appeal. Your local SBA (Small Business Association), is usually available to help with applying for licenses and permits like the ABC license to get or keep your business running smoothly with alcohol sales. [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]