Tennessee ABC Class Instructors

Krysta Brianna Jefferson

Mackenzie Kirkland

Crystal Kishimoto

Crystal Kishimoto was born and raised in Chattanooga, TN and grew up in the restaurant business. She decided to follow in her parents footsteps and has worked in the restaurant business for almost 15 years. She holds a BA degree in Communication Studies from Barry University in Miami, Florida. After obtaining her degree she decided to return to Tennessee and currently lives with her two children in Cleveland, TN. Crystal worked her way through all front of house operations including hostess, cashier, busser, server, bartender and manager. In addition to teaching ABC classes she continues to tend bar in Chattanooga, TN. Which has proven to be a vital addition when providing up-to-date examples regarding current liquor laws when teaching her class.

Charlie Lutz

Charlie Lutz is a native of Nashville and a graduate of Belmont University.  He received his master's degree from the University of Cincinnati. While working in the restaurant industry for more than 22 years, he realized the importance of alcohol awareness and recognized the need for common-sense training. His experience and his passion for people are what inspired him to begin working with Chris Phillips and the "Aim To Serve" program.  The "Aim To Serve" curriculum is a valuable resource that offers practical application for service professionals. Charlie enjoys teaching and interacting with his students and can be found teaching classes every Wednesday at Mellow Mushroom-21st Avenue Nashville at 10:30AM, every Thursday at Beyond The Edge-East Nashville at 10:00AM, and at Panera Bread on Mallory Lane.

Corey M Osborne

Chris Owensby

Chris Owensby is a native Nashvillian, a graduate of Antioch High School, and Nashville State Technical Institute for Business Administration.  He got into the service industry just after high school and immediately found his niche.  His first job was at Olive Garden where he was made corporate trainer after only a few months. He then spent several years working for the Ruby Tuesday concept functioning as a corporate trainer.  He honed his skills at teaching and training while opening stores in several locations locally as well as Pigeon Forge, TN, Austin, TX, and Springfield, IL. After leaving Ruby Tuesday's Chris went to work for Big River Grill Nashville for three years, and then went on to work on the opening of Buffalo Billards and Havana Lounge, two of Nashville's premier nightclubs in the late 90's. After a few years at the Villager Tavern, serving as bartender and manager. Chris then met the Aim To Serve owner Chris Phillips in 2005. Shortly thereafter he joined Aim To Serve as the first trainer and today is one of the company's Master Trainers. He currently teaches at Dave and Busters Opry Mills every Monday at 10:45AM, Maggiano’s West End Nashville every Tuesday at 10:45AM, and Bar Louie in The Gulch Nashville every Friday at 10:45AM.

Lauren Payne

Key Petkus

Kay Petkus I am originally from Cleveland, Ohio. I now live in Bristol, Virginia. I have worked in the restaurant industry for over thirty years, doing everything from fine dining to the club scene. For the last eighteen years I have worked for Applebee's. I have twelve years of management experience and am currently bartending. I have taught the responsible service of alcohol class for the past fifteen years, and I have a wonderful husband, three kids, seven grandchildren, and two dogs which I love very much. Kay teaches classes that are scheduled at Stateline Bar.

Lystahcha Gicola Pratt

Christie Rutledge