Emily Gibson is a graduate from Tennessee Tech University with a bachelor’s degree in Business Management. She has been in the hospitality industry for over fifteen years. As a teenager she started serving, she then became a bartender, and eventually worked her way up to restaurant manager. Emily is now a Market Development Manager for Coca-Cola and partners with restaurants in the Upper Cumberland. She is very passionate about the industry and enjoys sharing her well-rounded knowledge during her classes. Emily applies interactive teaching methods, quirky statistics, along with the knowledge given by the great state of Tennessee to deliver a fun filled class that you should check out soon! Emily teaches every Tuesday night at Ruby Tuesday's in Cookeville from 4 PM to 9 PM.
Ted and Rose Gilcrest
Ted and Rose Gilcrest has been teaching TABC Classes in the Clarksville area, for over 14 years. I am a retired from the US Army and have been teaching High School for the last 24 years. Ted is a trainer of Teachers and has his license in Administration and Supervision from the State of Tennessee. He has a Bachelor's Degree from the University of Miami, FL and a Master Degree from Trevecca Nazarene University in Education and a Master Degree in History from Murray State University. He enjoys going to Titans Football games and traveling. He is married to Rose L. Gilcrest, who is also a trainer and has two children, Michael and Amanda and six grandchildren. He also has three Pugs, Ellie, Lucy and Ozzie. Ted teaches in Clarksville at Don Panchos as well as other locations in the area.
Jackie Harrington lived most of her life in the Kansas City area. Her first restaurant job when she was 14 years old and has worked in the business on and off ever since. When Jackie turned 40 she decided to do something she always dreamed of and became a flight attendant. Jackie and her husband moved to Desoto county Mississippi in 2003. Jackie has worked for Darden Restaurants in Kansas city and in Memphis. Jackie has worked as a manager, bartender, server, hostess, and trainer. Jackie has been married to her wonderful husband Roger for almost 20 years. They have three children and seven grandchildren. Jackie teaches every Wednesday at Applebee’s in Hacks Cross at 10:00 AM and every Thursday at TGI Fridays on Winchester Road at 10:00 AM.
Wayne Jackson was born in Georgia and moved to Middle Tennessee to finish college at MTSU. He graduated with a Bachelor of Science degree and a minor in Mass Communications and Business Administration. After graduation, he stayed in the hospitality industry and has enjoyed a successful career bartending for the last twenty years. His goal in teaching ABC classes is to give his students real life application of the material. By going through real scenarios that have occurred in his career as a bartender, he is able to make the information applicable to the students individual situations and jobs. In essence he keeps the class interesting while tailoring the information to the students individual needs for their particular situation. He currently bartends for Jonathan's Grille in Cool Springs and teaches classes every Wednesday at 10:00AM at Chuy's in Cool Springs.
Krysta Brianna Jefferson
Crystal Kishimoto was born and raised in Chattanooga, TN and grew up in the restaurant business. She decided to follow in her parents footsteps and has worked in the restaurant business for almost 15 years. She holds a BA degree in Communication Studies from Barry University in Miami, Florida. After obtaining her degree she decided to return to Tennessee and currently lives with her two children in Cleveland, TN. Crystal worked her way through all front of house operations including hostess, cashier, busser, server, bartender and manager. In addition to teaching ABC classes she continues to tend bar in Chattanooga, TN. Which has proven to be a vital addition when providing up-to-date examples regarding current liquor laws when teaching her class.
Charlie Lutz is a native of Nashville and a graduate of Belmont University. He received his master's degree from the University of Cincinnati. While working in the restaurant industry for more than 22 years, he realized the importance of alcohol awareness and recognized the need for common-sense training. His experience and his passion for people are what inspired him to begin working with Chris Phillips and the "Aim To Serve" program. The "Aim To Serve" curriculum is a valuable resource that offers practical application for service professionals. Charlie enjoys teaching and interacting with his students and can be found teaching classes every Wednesday at Mellow Mushroom-21st Avenue Nashville at 10:30AM, every Thursday at Beyond The Edge-East Nashville at 10:00AM, and at Panera Bread on Mallory Lane.